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Policy Statement

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1. Policy Statement

The QHSE and food safety policy of Harding Marine Services (Rotterdam) B.V. (‘HMSR’), in the execution of its activities, is aimed at striving for an optimum balance between care for Quality, Health, Safety, Environment, Food Safety, and a profitable company.

Through this QHSE policy, HMSR aims to ensure the provision of services that comply with the requirements and demands of the company’s stakeholders and with legislation concerning food safety, HACCP, health and safety, security, customs and environment. HMSR wants to be a reliable partner for its customers within its scope of activities: provision and forwarding of ship’s stores, including storage, warehousing and bond.

HMSR ensures that the safety, health and welfare of all its employees, sub-contractors, customers and visitors are secured in the best possible way.

2. Continuous Improvement — Objectives and Targets

HMSR strives for continuous improvement of its performance across all QHSE areas. To achieve this, objectives and targets are formulated to improve quality and reduce significant QHSE risks, food safety risks and environmental burden:

  • HMSR carries out the necessary quality controls to ensure that no service or quality failures occur;
  • HMSR only uses subcontractors that work in accordance with legislative and HMSR requirements for quality, food safety, health, safety and environment;
  • HMSR considers the occurrence of any accidents unacceptable and strives for a zero-accident level (health, safety and food safety);
  • HMSR considers it unacceptable for environmental incidents to take place, and implements reasonable measures to prevent environmental impact, thereby striving for zero incidents;
  • HMSR bases its business code of ethics on common principles such as respect for others (see the Rules of Conduct), integrity and honesty, justice and teamwork;
  • HMSR subscribes to the Universal Declaration of Human Rights, which is included in its QHSE system, and follows the anti-corruption policy enshrined in an OECD treaty as law in the Netherlands since 2001.

3. Certification and Compliance

To meet the policy described above, HMSR has set up a documented QHSE manual, which is reviewed on a yearly basis and is compliant with the following standards:

  • ISO 9001:2015 — Quality Management System;
  • ISO 14001:2015 — Environmental Management System;
  • ISO 22000:2018 — Food Safety Management System;
  • Authorised Economic Operator licence AEO-Full (Customs and Safety and Security).

4. Roles and Responsibilities

The Director is responsible for personnel, financial means, and the establishment of all objectives needed for the above-mentioned compliance with the standards, in accordance with quality, food safety, health and safety, and environment, in a SMART way.

Everyone in the organisation is responsible for their own work in order to:

  • Maintain and continuously improve the quality of HMSR’s services;
  • Take care of their own safety and that of others;
  • Minimise the environmental burden of their own activities as much as possible;
  • Observe the company’s hygiene rules and procedures to minimise food safety risks.

Every employee and subcontractor is made aware of this policy and its objectives.

Management is responsible for the implementation of this policy. Management has designated Mrs. C. Fakkers as QHSE Manager for the implementation of the policy.

5. Ownership and Review

HMSR takes ownership of this policy and is responsible for its implementation. This policy, together with the underlying QHSE manual, is reviewed annually by the QHSE Manager, in consultation with management, and updated where necessary.

6. Summary Overview

AreaCommitment
QualityISO 9001:2015 — zero service/quality failures
EnvironmentISO 14001:2015 — zero environmental incidents
Food SafetyISO 22000:2018 — HACCP-compliant, hygiene rules and procedures
Customs & SecurityAEO-Full (Authorised Economic Operator — Customs and Safety and Security)
Health & SafetyZero-accident level target for employees, subcontractors, customers and visitors
Ethics & Human RightsRules of Conduct, Universal Declaration of Human Rights, OECD anti-corruption principles
ResponsibilityDirector (objectives/resources), C. Fakkers as QHSE Manager (implementation)

F. Fakkers

Director, Harding Marine Services (Rotterdam) B.V.

Date: September 1, 2026
Version no.: 01